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Tallygenicom T8024 Printer Error Messages


If the fault message returns, perform the required corrective action or call your authorized service representative at 1-800-243-3338.

Below is a list of error messages

 

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Tallygenicom T8024 Error Messages
Message Explanation Action
***-*** Please
Reboot Printer
The printer is not functioning normally. Switch off the printer and switch it on again. When the
same message reappears after taking this action, write the error code displayed, switch off the printer, and contact your authorized service representative.
Call 1-800-243-3338
Transp. Error
Open Cover A
Transparencies were not specified as the paper type on the computer, the media in the printer is not transparencies, or transparencies were fed instead of the intended media. Press button A, open the front door and remove the jammed media. After that, load the media type specified on the computer. If this message appears and the loaded media is correct, specify the paper tray of that media on the computer and reprint.
PDFPermissionErr
Please Press Set
PDF files that are disallowed will not print. Press the Set/Eject button and cancel printing.
PDF Error
Please Press Set
An error occurred when using the direct print function to print a PDF
file.
Press the Set/Eject button and cancel printing.
PDF Wrong Password
Please Press Set
The PDF file password and the password set on the printer do not
match.
Press the Set/Eject button and cancel printing. Reset the correct password on the control panel and reprint.
Replace Yellow
Toner (Y)
The yellow toner cartridge is empty. Replace the yellow toner cartridge.
Reinsert Yellow
Toner (Y)
There is no yellow toner cartridge inserted in the printer or the
cartridge is improperly set.
Grip the levers at each end of the yellow toner cartridge
with your fingers, then push down firmly to rotate the levers
forward to install the cartridge.
Need Maintenance
CTD Sensor
It is time to check the density sensor. Remove the transfer roller and check the cleanliness of the
density sensor.
Please Clean
CTD Sensor
The density sensor is dirty. Remove the transfer roller and clean the density sensor.
Regi. Jam
Open Cover A
There is paper jammed in the printer. Press button A, open the front door and remove the jammed media. Make sure there is no paper jammed in the paper trays.
Fuser Jam
Open Cover A & B
There is paper jammed in the printer. Press button A or B, open the front door and remove the
jammed media. Make sure there is no paper jammed in the paper trays.
Duplex Jam
Open Cover B
There is paper jammed in the paper rotator used for two-sided
printing.
Press button B, open the front door and remove the jammed media.
Feed Jam
Check Tray
There is paper jammed in the multi purpose tray, the paper tray, or
the optional 2 tray module if installed.
Pull out the tray and remove the jammed media.
Drum Cartridge
ID Error
The drum cartridge is defective. Replace the drum cartridge.
Replace Cyan
Toner (C)
The cyan toner cartridge is empty. Replace the cyan toner cartridge.
Reinsert Cyan
Toner (C)
There is no cyan toner cartridge inserted in the printer or the
cartridge is improperly set.
Grip the levers at each end of the cyan toner cartridge with
your fingers, then push down firmly to rotate the levers
forward to install the cartridge.
Sys Data Deleted
Press Set
All system settings stored in the NV memory were deleted. Press the Set/Eject button to initialize the NV memory.
The printer settings may be deleted when you reset the NV memory. Print the Printer Settings list and the Panel
Settings list to confirm settings.
No Paper in
All Trays
There is no paper in any of the paper trays. Load paper into the trays.
Push in
All Trays
One of the trays is not properly inserted. Push the all paper trays completely back into the printer.
Disk Full
Please Press Set
The hard disk became full during electronic sorting and data writing
was halted.
Press the Set/Eject button.
It deletes print jobs from the printer. Print with one of the
following methods:
Print fewer pages at a time.
Deactivate the printer driver hard disk setting.
Load xxxx
in ManualTray
Paper size xxxx is not loaded in the multi purpose tray or is different from the size specified on the computer. Load paper xxxx into the multi purpose tray. If the computer settings are incorrect, cancel printing. Specify the correct paper the computer and reprint.
Check Paper
in ManualTray
Paper is not properly loaded in the multi purpose tray or is different
from that specified on the computer.
Make sure the paper is properly loaded into the multi
purpose tray. If the computer settings are incorrect, cancel
printing. Check the following settings on your computer, reconfigure any that are incorrect, and reprint.
Is the correct paper tray specified?
Is the correct paper size specified?
Replace Transfer
Roller
The transfer roller needs to be replaced. Replace the transfer roller.
Reinsert Transfer
Roller
The transfer roller is not inserted in the printer or the cartridge is set
improperly.
Push the transfer roller all the way into the printer.
Replace Drum
Cartridge
The drum cartridge needs to be replaced. Replace the drum cartridge.
Reinsert Drum
Cartridge
The drum cartridge is not inserted in the printer or the cartridge is set
improperly.
Push the drum cartridge all the way into the printer.
No Paper in
Tray 1
There is no paper in tray 1. Load paper into paper tray 1.
Load xxx
in Tray N
Paper size xxxx is not loaded in tray N or is different from that
specified on the computer.
Load paper xxxx into tray N. If the computer settings are
incorrect, cancel printing.
Check the following settings on your computer, reconfigure
any that are incorrect, and reprint.
Is the correct paper tray specified?
Is the correct paper size specified?
Check Paper
in Tray N
Paper is not properly loaded in tray N or is different from that
specified on the computer.
Pull out tray N and check the paper. If the computer
settings are incorrect, cancel printing.
Check the following settings on your computer, reconfigure
any that are incorrect, and reprint.
Is the correct paper tray specified?
Is the correct paper size specified?
Push in
Tray N
Tray N is not properly inserted. Push tray N completely back into the printer.
Load xxxx
in a Tray
The paper specified on the computer is not loaded into any of the trays. Load paper xxxx into a tray. If size specified on the
computer is incorrect, cancel printing. Specify the correct
paper on the computer and reprint.
Push in
the Tray
None of the trays are properly inserted. Push the all paper trays completely back into the printer.
Empty
Exit Tray
The face down tray is full. Remove the paper from the face down tray.
Replace Black
Toner (K)
The black toner cartridge is empty. Replace the black toner cartridge.
Reinsert Black
Toner (K)
There is no black toner cartridge inserted in the printer or the
cartridge is improperly set.
Grip the levers at each end of the black toner cartridge with
your fingers, then push down firmly to rotate the levers
forward to install the cartridge.
Operation Error
Please Press Set
The request from the computer could not be printed. Press the Set/Eject button and cancel printing. Check the
printer driver settings and reprint.
Operation Denied
While Printing
An illegal operation was performed on the control panel during
printing.
Wait until printing finishes.
Ready to Print
OOOOO toner (O)
Need Replacement
This is a warning message. There is almost no toner remaining in
OOOOO toner cartridge.
Prepare a new OOOOO toner cartridge to replace the old cartridge when it becomes empty.
Ready to Print
ServCall J
This is a warning message. It is time to replace the fuser unit.
Ready to Print
Trans Roller
Need Replacement
This is a warning message. It is almost time to replace the transfer
roller.
Prepare a new transfer roller ready to replace the old one when the
time comes.
Ready to Print
Drum Cartridge
Need Replacement
This is a warning message. It is almost time to replace the drum
cartridge.
Prepare a new drum cartridge to replace the old one when the time comes.
Close
Front Door
The front door is open. Make sure that the front door is properly closed.
Replace Magenta
Toner (M)
The magenta toner cartridge is empty. Replace the magenta toner cartridge.
Reinsert Magenta
Toner (M)
There is no magenta toner cartridge inserted in the printer or the cartridge is improperly set. Grip the levers at each end of the magenta toner cartridge
with your fingers, then push down firmly to rotate the levers
forward to install the cartridge.
Out of Memory
Please Press Set
There is not enough memory available for the printer to function
normally.
Press the Set/Eject button and cancel printing. Install an
additional memory and reprint.