|
Tallygenicom
8124
Error Messages
|
|
Message |
Explanation |
Action |
|
003-747 |
Combination of print parameters is
not correct, such that [Paper
Tray] for trays 1 to 4 is set to [Auto] on the control panel,
[Paper
Source] is set to [Auto] on the printer driver, and [Custom
Size] is
specified for the paper type. |
Check the printing instruction. |
|
007-250 |
Communication error occurred between
this machine and the
optional tray (tray 2 or trays 2 to 4). |
Switch off the
printer, and check if the connector cables of the trays are
connected correctly to the slots on the rear of the printer.
Tray 1 can be used. If the problem still persists after
switching on the printer again, contact your authorized service
representative.
Call 1-800-243-3338 |
|
007-271 |
Failure occurs in tray 2. |
Switch off the
printer, and check if the connector cables of the trays are
connected correctly to the slots on the rear of the printer.
Trays other than 2 can be used. If the problem still persists
after switching on the printer again, contact your authorized
service representative.
Call 1-800-243-3338 |
|
007-272 |
Failure occurs in tray 3. |
Switch off the
printer, and check if the connector cables of the trays are
connected correctly to the slots on the rear of the printer.
Trays other than 3 can be used. If the problem still persists
after switching on the printer again, contact your authorized
service representative.
Call 1-800-243-3338 |
|
007-273 |
Failure occurs in tray 4. |
Switch off the printer, and check if
the connector cables of the trays are connected correctly to the
slots on the rear of the printer. Trays other than 4 can be
used. If the problem still persists after switching on the
printer again, contact your authorized service representative.
Call 1-800-243-3338 |
009-
414 to 421,
438 to 441,
914 to 917,
919 |
Some parts need to be replaced. |
Contact your authorized service
representative.
Call 1-800-243-3338 |
010-420, 422,
906 |
Some parts need to be replaced. |
Contact your authorized service
representative.
Call 1-800-243-3338 |
|
016-500 |
SMTP server name is not set
correctly. |
Check if the SMTP server is set up
correctly with Embedded Web Server. Also, check the settings for
the DNS server. |
|
016-501 |
POP3 server name is not set
correctly. |
Check if the POP3 server is set up
correctly with Embedded Web Server. Also, check the settings for
the DNS server. |
|
016-502 |
Log-in to POP3 server failed. |
Check if the user name and password
used by POP3 are correct with Embedded Web Server. |
|
016-503 |
SMTP server name is not set
correctly. |
Check if the SMTP server is set up
correctly with Embedded Web
Server. Also, check the settings of the DNS server. |
|
016-504 |
POP3 server name is not set
correctly for [POP before SMTP]
that is performed when mail is sent. |
Check if the POP3 server is set up correctly
with Embedded Web Server. Also, check the settings for the DNS
server. |
|
016-505 |
Log-in to the POP3 server that
failed in [POP before SMTP] that
is performed when mail is sent. |
Check if the user name and password
used by POP3 are correct with Embedded Web Server. |
|
016-701 |
Print data cannot be processed
because the necessary memory
is insufficient. |
Increase available memory. |
|
016-702 |
PCL print data cannot be processed
because the print page
buffer is insufficient. |
Take one of the following actions.
● If [Print Mode] is set to [High Resolution], set it to [High
Quality].
If the status is still not improved, set it to [Standard].
● Use Print Page Mode.
● Increase the print page buffer capacity.
● Add memory. |
|
016-705 |
Secure print document cannot be
registered because no Hard
Disk Drive (optional) is installed. |
To use the Secure Print feature, you
need to install the Hard Disk Drive (optional). |
|
016-706 |
The number of Secure/Sample Print
users exceeds the upper
limit. |
Delete unnecessary
documents/registered secure print users that
are saved in the printer, and try to print again. |
|
016-707 |
Sample print document cannot be
printed because no Hard Disk
Drive (optional) is installed or some failure occurred on the
Hard
Disk Drive. |
To use the Sample Print feature, you
need to install a Hard Disk Drive (optional). |
|
016-716 |
TIFF file cannot be spooled due to
insufficient Hard Disk Drive
capacity. |
Install a Hard Disk Drive
(optional), or delete unnecessary data on the Hard Disk Drive to
free up space. |
|
016-719 |
PCL print data cannot be processed
because the necessary
memory is insufficient. |
If [Print Mode] is set to [High
Resolution], change it to [High
Quality] and try to print again. If the status has still not
improved, set [Print Mode] to [Standard] and try to print. |
|
016-720 |
Detected an unsupported command. |
Check the print data for the command
that caused the error then eliminate it and print the job again. |
|
016-721 |
An error occurred during the print
processing. It may be caused
by the following. If [Paper Priority] of [Printer Settings] in
the Common Menu is set to [Not Selected] for all paper types,
your print instructions specified Auto Tray Switch. |
Set [Paper Priority] to a setting
other than [Not Selected] for any desired paper type when you
attempt to print with Auto Tray Switch specified. Note that
[Paper Priority] is automatically set to [Not Selected] if
[Custom Paper Size] is selected. |
|
016-726 |
Though Print Mode is set to [Auto],
the print language cannot be
automatically selected.
It may be caused by the following.
PDF file is sent to this printer by using LPR when PostScript
Software Kit (optional) is installed but no Hard Disk Drive
(optional). |
In this case, Hard Disk Drive
(optional) is required. |
|
016-728 |
TIFF file contains an unsupported
tag. |
Check the print data. |
|
016-729 |
Cannot print because the number of
colors and the resolution of
the TIFF data exceeds the upper allowable limit. |
Change the number of colors and the
resolution of the TIFF file, and try to print again. |
|
016-730 |
Unsupported command is detected. |
Check the print data and delete the
error-causing command, and then try to print again. |
|
016-731 |
Cannot print because the TIFF data
sent to the printer is
incomplete. |
Try to print again. |
|
016-748 |
Print is disabled because of
insufficient Hard Disk Drive space. |
Decrease the number of pages to be
printed by means such as splitting the print data, or printing
only one set at a time when attempting to print multiple sets. |
|
016-749 |
A syntax error in the PJL command
occurred. |
Check the print settings or correct
the PJL command. |
|
016-755 |
A PDF file cannot be printed unless
printing is permitted. |
Enable PDF file printing by using
Adobe Acrobat, and try to print again. |
|
016-760 |
An error occurred during PostScript
processing. |
Take one of the following actions.
● If [Print Mode] is set to [High Resolution], set it to [High
Quality].
If the status has still not improved, set it to [Standard].
● Increase the print page buffer capacity.
● Increase the memory used by PS. |
|
016-761 |
An error occurred during image
processing. |
If [Print Mode] is set to [High
Resolution], change it to [High
Quality] and try to print again. If the problem still persists,
set
[Print Page Mode] to [On] and try to print. |
|
016-762 |
A print language, which is not
installed was specified. |
This printer can process PCL,PSHP-GL/2,
and PDF data as standard. To send other print data, install the
option for
processing the appropriate print language. |
|
016-764 |
Cannot connect to the SMTP server. |
Consult administrator of the SMTP
server. |
|
016-765 |
Mail cannot be sent because the Hard
Disk Drive of the SMTP
server is full. |
Consult the administrator of the
SMTP server. |
|
016-766 |
An error occurred on the SMTP
server. |
Consult the administrator of the
SMTP server. |
|
016-767 |
Mail cannot be sent because the
incorrect destination mail
address is specified. |
Check the destination mail address
and send the mail again. |
|
016-768 |
Cannot connect to the SMTP server
because the printer’s e-mail
address is not correct. |
Check the printer’s e-mail address. |
|
016-796 |
When you configure settings to print
only the attached document,
an e-mail without an attached document is received and
discarded. |
To print an e-mail itself and the
e-mail header information as well, change the setting on the
[Properties] screen of Embedded Web Server. |
|
016-797 |
Destination address of the mail sent
to this printer by using the E-mail Print feature is not
correct. |
Specify the correct destination
address, and send the e-mail
again. |
|
109-906 |
The parts need to be replaced. |
Contact your authorized service
representative.
Call 1-800-243-3338 |
