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Tallygenicom T8124 Printer Error Messages


If the fault message returns, perform the required corrective action or call your authorized service representative at 1-800-243-3338.

Below is a list of error messages

 

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Tallygenicom 8124 Error Messages
Message Explanation Action
003-747 Combination of print parameters is not correct, such that [Paper
Tray] for trays 1 to 4 is set to [Auto] on the control panel, [Paper
Source] is set to [Auto] on the printer driver, and [Custom Size] is
specified for the paper type.
Check the printing instruction.
007-250 Communication error occurred between this machine and the
optional tray (tray 2 or trays 2 to 4).
Switch off the printer, and check if the connector cables of the trays are connected correctly to the slots on the rear of the printer. Tray 1 can be used. If the problem still persists after switching on the printer again, contact your authorized service representative.
Call 1-800-243-3338
007-271 Failure occurs in tray 2. Switch off the printer, and check if the connector cables of the trays are connected correctly to the slots on the rear of the printer. Trays other than 2 can be used. If the problem still persists after switching on the printer again, contact your authorized service representative.
Call 1-800-243-3338
007-272 Failure occurs in tray 3. Switch off the printer, and check if the connector cables of the trays are connected correctly to the slots on the rear of the printer. Trays other than 3 can be used. If the problem still persists after switching on the printer again, contact your authorized service representative.
Call 1-800-243-3338
007-273 Failure occurs in tray 4. Switch off the printer, and check if the connector cables of the trays are connected correctly to the slots on the rear of the printer. Trays other than 4 can be used. If the problem still persists after switching on the printer again, contact your authorized service representative.
Call 1-800-243-3338
009-
414 to 421,
438 to 441,
914 to 917,
919
Some parts need to be replaced. Contact your authorized service representative.
Call 1-800-243-3338
010-420, 422,
906
Some parts need to be replaced. Contact your authorized service representative.
Call 1-800-243-3338
016-500 SMTP server name is not set correctly. Check if the SMTP server is set up correctly with Embedded Web Server. Also, check the settings for the DNS server.
016-501 POP3 server name is not set correctly. Check if the POP3 server is set up correctly with Embedded Web Server. Also, check the settings for the DNS server.
016-502 Log-in to POP3 server failed. Check if the user name and password used by POP3 are correct with Embedded Web Server.
016-503 SMTP server name is not set correctly. Check if the SMTP server is set up correctly with Embedded Web
Server. Also, check the settings of the DNS server.
016-504 POP3 server name is not set correctly for [POP before SMTP]
that is performed when mail is sent.
Check if the POP3 server is set up correctly with Embedded Web Server. Also, check the settings for the DNS server.
016-505 Log-in to the POP3 server that failed in [POP before SMTP] that
is performed when mail is sent.
Check if the user name and password used by POP3 are correct with Embedded Web Server.
016-701 Print data cannot be processed because the necessary memory
is insufficient.
Increase available memory.
016-702 PCL print data cannot be processed because the print page
buffer is insufficient.
Take one of the following actions.
If [Print Mode] is set to [High Resolution], set it to [High Quality].
If the status is still not improved, set it to [Standard].
Use Print Page Mode.
Increase the print page buffer capacity.
Add memory.
016-705 Secure print document cannot be registered because no Hard
Disk Drive (optional) is installed.
To use the Secure Print feature, you need to install the Hard Disk Drive (optional).
016-706 The number of Secure/Sample Print users exceeds the upper
limit.
Delete unnecessary documents/registered secure print users that
are saved in the printer, and try to print again.
016-707 Sample print document cannot be printed because no Hard Disk
Drive (optional) is installed or some failure occurred on the Hard
Disk Drive.
To use the Sample Print feature, you need to install a Hard Disk Drive (optional).
016-716 TIFF file cannot be spooled due to insufficient Hard Disk Drive
capacity.
Install a Hard Disk Drive (optional), or delete unnecessary data on the Hard Disk Drive to free up space.
016-719 PCL print data cannot be processed because the necessary
memory is insufficient.
If [Print Mode] is set to [High Resolution], change it to [High
Quality] and try to print again. If the status has still not improved, set [Print Mode] to [Standard] and try to print.
016-720 Detected an unsupported command. Check the print data for the command that caused the error then eliminate it and print the job again.
016-721 An error occurred during the print processing. It may be caused
by the following. If [Paper Priority] of [Printer Settings] in the Common Menu is set to [Not Selected] for all paper types, your print instructions specified Auto Tray Switch.
Set [Paper Priority] to a setting other than [Not Selected] for any desired paper type when you attempt to print with Auto Tray Switch specified. Note that [Paper Priority] is automatically set to [Not Selected] if [Custom Paper Size] is selected.
016-726 Though Print Mode is set to [Auto], the print language cannot be
automatically selected.
It may be caused by the following.
PDF file is sent to this printer by using LPR when PostScript
Software Kit (optional) is installed but no Hard Disk Drive
(optional).
In this case, Hard Disk Drive (optional) is required.
016-728 TIFF file contains an unsupported tag. Check the print data.
016-729 Cannot print because the number of colors and the resolution of
the TIFF data exceeds the upper allowable limit.
Change the number of colors and the resolution of the TIFF file, and try to print again.
016-730 Unsupported command is detected. Check the print data and delete the error-causing command, and then try to print again.
016-731 Cannot print because the TIFF data sent to the printer is
incomplete.
Try to print again.
016-748 Print is disabled because of insufficient Hard Disk Drive space. Decrease the number of pages to be printed by means such as splitting the print data, or printing only one set at a time when attempting to print multiple sets.
016-749 A syntax error in the PJL command occurred. Check the print settings or correct the PJL command.
016-755 A PDF file cannot be printed unless printing is permitted. Enable PDF file printing by using Adobe Acrobat, and try to print again.
016-760 An error occurred during PostScript processing. Take one of the following actions.
If [Print Mode] is set to [High Resolution], set it to [High Quality].
If the status has still not improved, set it to [Standard].
Increase the print page buffer capacity.
Increase the memory used by PS.
016-761 An error occurred during image processing. If [Print Mode] is set to [High Resolution], change it to [High
Quality] and try to print again. If the problem still persists, set
[Print Page Mode] to [On] and try to print.
016-762 A print language, which is not installed was specified. This printer can process PCL,PSHP-GL/2, and PDF data as standard. To send other print data, install the option for
processing the appropriate print language.
016-764 Cannot connect to the SMTP server. Consult administrator of the SMTP server.
016-765 Mail cannot be sent because the Hard Disk Drive of the SMTP
server is full.
Consult the administrator of the SMTP server.
016-766 An error occurred on the SMTP server. Consult the administrator of the SMTP server.
016-767 Mail cannot be sent because the incorrect destination mail
address is specified.
Check the destination mail address and send the mail again.
016-768 Cannot connect to the SMTP server because the printer's e-mail
address is not correct.
Check the printer's e-mail address.
016-796 When you configure settings to print only the attached document,
an e-mail without an attached document is received and
discarded.
To print an e-mail itself and the e-mail header information as well, change the setting on the [Properties] screen of Embedded Web Server.
016-797 Destination address of the mail sent to this printer by using the E-mail Print feature is not correct. Specify the correct destination address, and send the e-mail
again.
109-906 The parts need to be replaced. Contact your authorized service representative.
Call 1-800-243-3338