theprinterplace.com

Inquiry Form

Please fill out the form below to receive technical assistance.

* Indicates required field.

1.	What is the manufacturer and model number of the printer you are working on?
2.	What are the fault and/or symptom of the printer?
3.	Is this a new installation? yes no
4.	Has the printer had this problem before? yes no
5.	Do you have a maintenance manual for this printer? yes no
6.	Have any parts been replaced already? yes no If yes, please list the parts
7.	Have any adjustments been performed? yes no If yes, please describe the adjustments
8.	Has any unusual event occured, such as lightning, water damage, heat damage or any thing else that might be related to the current printer problem? yes no
9.	How long has the printer been down?
10.	Do you have spare parts on site? yes no
11.	If the current fault is not the original problem, please list the original problem:
12.	Has anything changed in the printer's environment, such as the location of the printer, the computer system it is attached to, the software, etc.?
13.	Would you like a technician to contact you by phone or email ?
14.	Questions?