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TallyGenicom
TechNote IP_RESET_01

Reset the Printer to Factory Defaults - Intelliprint Series

Issue / Symptom:  

The printer may require a return to factory defaults for any of the following reasons:

  • The user may desire to return to default.
  • The user may desire to acquire a new IP address via DHCP.
  • Certain flash code upgrades may require a reset.
  • The printer settings may become corrupted and cause errors or lockups.
Procedures:

Notes:

  • A printer reset does not reset the NET32 network interface. Refer to IP-RESET-02 to reset the NET32.
  • Factory Defaults have two settings- U.S. and Non-U.S.
  • U.S. defaults- Executive, Legal - Non-U.S. defaults- B5, B4

Factory Defaults from Control Panel:

Press MENU
Press NEXT until the display shows SYSTEM MENU
Press SELECT- the display shows FACTORY DEFAULTS
Press SELECT- the display shows U.S.
To reset to US defaults, press SELECT
To reset to International defaults, press NEXT- the display shows NON-U.S., press SELECT

Factory Defaults from Web Page:

Open the printer web page.
Select ADMINISTRATION
On the FACTORY DEFAULTS box, select U.S. or NON-U.S.
On the bottom of the page, press the SUBMIT button

NVRAM Reset from Control Panel:

The NVRAM reset clears the NVRAM table- the NVRAM table is rebuilt with factory defaults during printer bootup. A NVRAM reset can clear issues that occur during the printer boot cycle.

Turn the printer power off
Press and hold the following keys:

All models: CANCEL | MENU | PREVIOUS

cL160: CANCEL | STATUS | PREVIOUS

Turn the power on
The printer display shows NVRAM RESET
Press SELECT
The printer continues to boot normally

Need help? Call our knowledgeable sales staff at: 1-800-243-3338