9035 Error Messages - theprinterplace.com
 
 

 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

TallyGenicom 9035 Printer Error Messages

Tallygenicom 9035  Error Messages

Message Explanation Action
Paper Out Tray 1 There is no paper in Tray 1. Add paper to the tray.
Paper Out Tray 2 There is no paper in Tray 2.

Add paper to the tray.

Paper Out Tray 3 There is no paper in Tray 3.

Add paper to the tray.

Paper Out Tray 4 There is no paper in Tray 4.

Add paper to the tray.

Output Tray Full The output tray is full. Remove paper from the tray.
Offset Tray Full The offset output tray is full. Remove paper from the tray.
Toner Low The toner is low. Replace the toner cartridge
soon.
Maint Req Maintenance is required. Install User Maintenance Kit.
MISFEED JAM
E3 FUSER JAM
EXIT JAM
OFFSET TRAY JAM
E7 JAM DUPLEX
Remove Paper
There is a paper jam
inside the printer.
Remove the jammed paper from the indicated location.
COVER OPEN
Close Top Cover
The top cover is open. Close the top or rear cover.
COVER OPEN
Close Rear Cover
The rear cover is open. Close the rear cover.
COVER OPEN
Close OCT Cover
The offset tray cover is open.

Close the offset tray cover.

TRAY 1 MISSING
Insert Tray
Tray 1 is not in the printer. Insert the tray.
TRAY 2 MISSING
Insert Tray
Tray 2 is not in the printer. Insert the tray.
TRAY 3 MISSING
Insert Tray
Tray 3 is not in the printer. Insert the tray.
TRAY 4 MISSING
Insert Tray
Tray 4 is not in the printer. Insert the tray.
LOAD PAPER TRAY1
Paper Size/
Paper Type
Tray 1 is empty. Load paper into the tray.
LOAD PAPER TRAY2
Paper Size/
Paper Type
Tray 2 is empty. Load paper into the tray.
LOAD PAPER TRAY3
Paper Size/
Paper Type
Tray 3 is empty. Load paper into the tray.
LOAD PAPER TRAY4
Paper Size/
Paper Type
Tray 4 is empty. Load paper into the tray.
PAPER SIZE ERROR
Paper Size/
Press Start
The paper size is not supported by the printer. Check paper size specifications and load paper that meets specifications.
OUTPUT TRAY FULL
Remove Paper
The output tray is full. Remove paper from the tray.
OFFSET TRAY FULL
Remove Paper
The offset output tray is full. Remove paper from the tray.
TONER MISSING
Install/Reset
The toner cartridge is missing or not installed correctly. Install the toner cartridge or
reinstall the toner correctly.
ID MISMATCH Wrong toner cartridge is installed. Remove toner cartridge and
install the correct one.
ROS FAILURE
Call Service
The ROS has failed. Turn the printer off, then turn it
on. If the problem reoccurs, contact your authorized service representative.
Call 1-800-243-3338
FUSER FAILURE
Call Service
The fuser has failed. Turn the printer off, then turn it
on. If the problem reoccurs, contact your authorized service representative.
Call 1-800-243-3338
OFFSET TRAY FAIL
Call Service
The offset tray was removed or has failed. Turn the printer off, then turn it
on. If the problem reoccurs, contact your authorized service representative.
Call 1-800-243-3338
OPTION TRAY FAIL
Call Service
One of the optional trays has failed. Turn the printer off, then turn it
on. If the problem reoccurs, contact your authorized service representative.
Call 1-800-243-3338
DUPLEX FAILURE
Call Service
The duplexer was removed or has failed. Turn the printer off, then turn it
on. If the problem reoccurs, contact your authorized service representative.
Call 1-800-243-3338
MAIN MOTOR FAIL
Call Service
The main motor has failed. Turn the printer off, then turn it
on. If the problem reoccurs, contact your authorized service representative.
Call 1-800-243-3338
ENGINE NV FAIL
Call Service
The engine has failed. Turn the printer off, then turn it
on. If the problem reoccurs, contact your authorized service representative.
Call 1-800-243-3338
FAN FAILURE
Call Service
The fan has failed. Turn the printer off, then turn it
on. If the problem reoccurs, contact your authorized service representative.
Call 1-800-243-3338
MAINT REQ
Press Start
The printer needs maintenance. Install User Maintenance Kit.

Need help? Call our knowledgeable sales staff at: 1-800-243-3338