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Resolution:
CONFIDENCE CHECKS
1. Move the stacker up and down using the
stacker up and down buttons. Check that the limit switches are
functioning properly. Adjust the limit switches if necessary.
2. Move the stacker up and down using the
stacker up and down buttons. While the stacker is moving, press
the stacker up and down button (s), stacker motion should stop.
3. With the stacker frame at it’s lowest
position, run the 'shuttle slow' diagnostic test. Interrupt both
infrared beams, one at a time, and verify that the stacker frame
rises.
4. While running the 'shuttle slow' diagnostic
test, verify that:
a. Both paddle shafts rotate downwards towards the paper stack.
b. While holding each of the idler rollers one at a time, the
rest of the idler assembly continues to rotate freely.
c. That the pinch rollers are rotating downwards at the pinching
point.
d. With the stacker frame at it’s lowest position, create a
slack of four continuous forms.
Press the form feed button, all of the forms
should pass though the pinch rollers and stack normally.
FAULT MESSAGES
1. STACKER FULL
a. The paper stacker has reached full capacity.
Remove the paper from the stacker and continue printing.
2. STACKER FAULT
a. Failed motor circuit.
b. Loose or faulty logic cable.
c. The CMX board has a stacker fault logic
circuit that could cause this problem, disable the power stacker
in the MAINT / MISC CONFIGUATION MENU. If the error still
occurs, the CMX board is probably bad.
3. STACKER JAM
a. Jammed paper or foreign object in unit’s
travel path.
b. Faulty paper motion switch.
STACKER CHATTERS AT THE UPPER OR LOWER LIMIT
1. Limit switches need adjustment.
2. Control panel cable or other object is
obstructing the stacker motion.
PRINTER DOES NOT DETECT THE PRESENCE OF THE
POWER STACKER.
1. Stacker is disabled in the MAINT / MISC
CONFIGUATION MENU.
2. Stacker logic cable is bad or not properly
connected.
3. Bent pins on CMX logic cable connector (J17)
or on the control panel logic cable connector (J7).
For more detailed troubleshooting guide please
refer to Technical Bulletin 5-0013 A. |
