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If you wish to return
any product(s) for CREDIT, please contact customer support @
714-634-8448 for a Return Material Authorization (RMA) number.
Returns must have a RMA number on all return packaging, to insure
proper credit processing.
Please utilize the original shipping container when returning
merchandise. If original packaging is no longer available,
merchandise must be packaged properly so it can be returned in the
same condition originally sold.
Restocking Charges:
Product returns are subject to a minimum “RESTOCKING FEE” of $30.00
(thirty dollars) or 20% of the original purchase price (which ever
is greater), plus freight costs.
Important Reminder:
All returns for credit will be inspected and merchandise evaluated,
prior to credit being issued. Credit will not be issued for any of
the following reasons:
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If returned item(s)
are not received within 30 days of purchase date. |
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If there is not a
valid RMA number. |
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Damage due to
miss-handling or improper installation/use. |
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Damage due to
shipping. |
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If merchandise is
not received in original condition sold, i.e. defects, missing
components or parts. |
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Any Consumables -
Toner Cartridges, Ink Cartridges, Ribbons, Developer Units,
Fuser Units, Print Bands, Manuals, Video Tapes. |
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New printers or
merchandise purchased under Special Order Agreement. |
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If product was not
originally purchased from The Printer Place / Consultex Inc. |
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Ship Return(s) to:
ThePrinterPlace / Consultex Inc.
2140 South Dupont Drive
Anaheim, CA 92806
ATTN: RMA #______________________ |
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Return
Material Authorization (RMA) / Restocking Policy
